DRAFT for review: not legal advice. Fill in every highlighted placeholder and have it checked before the store takes real money.
Terms of Sale
Effective [DATE]. See also the Refund Policy, the Terms of Service and the Privacy Policy.
1. What these terms cover
These terms apply when you buy cosmetic items for The Ninth Gate (the “game”) in this store at ninthgate.store. The seller is [OPERATOR NAME / COMPANY], [POSTAL ADDRESS], [COMPANY / VAT NUMBER, if any] (“we”), reachable at [CONTACT EMAIL]. They add to the game's Terms of Service, which still apply to your account and to playing.
2. What you are buying
- Cosmetic items only. Armour dyes, weapon finishes, auras, titles and name colours change how your characters look in the game. They give no gameplay advantage.
- A licence, not ownership. When your payment is confirmed you get a personal, limited, non-exclusive, non-transferable and revocable licence to use the item in the game with your account, for as long as the game and your account exist and these terms are kept. You don't buy the item, its art or any other property.
- Account-bound. Items belong to the game account you were signed in with when you bought them, and every character on that account can wear them. They can't be moved to another account, traded, sold, given away or swapped for other items.
- No cash value. Items aren't money or a store of value. They can't be exchanged for money, other than as a refund under the Refund Policy or where the law requires.
3. Accounts
You need a game account with a username and password to buy. Guest accounts can't buy items. You must be at least [16 / the age of majority where you live], or have the permission of a parent or guardian who accepts these terms for you. Keep your password safe: what is bought with your account is your responsibility.
4. Prices, taxes and payment
- Prices are shown in US dollars (USD) and are the price of the item before any sales tax or VAT. [Choose one: Where tax applies to you, it is calculated from your location and added on the payment page before you pay. / Prices include any VAT that applies.]
- If your card is in another currency, your bank may convert the amount and charge a fee; we don't control that.
- Payments are processed by Stripe. Your card details go to Stripe, never to us. Stripe's own terms apply to the payment.
- We may change prices at any time, but a change never affects an order you have already paid for.
- If a price is shown wrongly by an obvious mistake, we may cancel the order and refund you in full.
5. Delivery
Items are delivered to your account as soon as Stripe confirms the payment, usually within seconds, and you can equip them in game from the Wardrobe. If an item hasn't arrived within [24 hours] of a confirmed payment, contact us with your order number and we will deliver it or refund you.
6. Your right of withdrawal (EU and UK consumers)
If you live in the European Union or the United Kingdom you normally have 14 days to withdraw from an online purchase. For digital content that is delivered straight away, this right ends once delivery begins, if you agreed to immediate delivery and acknowledged that you lose the right to withdraw. At checkout you are asked to confirm exactly that by ticking the box that reads: “I agree to the Terms of Sale and want my items delivered now, and understand I lose the right to withdraw once they are delivered”. We record that you ticked it with your order, and we confirm the order [by email from Stripe / on the thanks page and in your account]. If an item is faulty or not as described, your legal rights to a repair or a refund are not affected.
7. Refunds and chargebacks
Refunds are covered by the Refund Policy. If you dispute a payment with your bank or card issuer (a chargeback), the items bought in that order are removed from your account while the dispute is open, and for good if it is decided in your favour. [Optional: We may suspend purchases from accounts with open chargebacks.]
8. If your account is banned or deleted
- If we suspend or ban your account for breaking the Terms of Service, you can't use its items while it is suspended, and you lose them if it is banned for good. Items are not refunded in that case, except where the law requires.
- If you delete your account, its items are deleted with it and can't be restored or refunded.
- If we ban an account by mistake, we restore it with its items.
9. Changes to items and to the game
We may adjust how an item looks to fix problems or to keep the game's art consistent, while keeping it recognisably the same item. If we stop selling an item, those who bought it keep it. If we decide to shut the game down, we will give at least [NOTICE PERIOD, e.g. 60 days] notice in the game and on this site and stop selling items when we announce it. [Decide and state whether purchases made within a period before the announcement, e.g. 30 days, are refunded.]
10. Liability
To the extent the law allows, our total liability to you for any purchase is limited to what you paid for it, and we are not liable for indirect or consequential loss. Nothing in these terms limits rights you have as a consumer that the law doesn't let us exclude.
11. Law and disputes
These terms are governed by the laws of [JURISDICTION], without depriving you of the protection of the mandatory consumer laws where you live. Please contact us first so we can try to sort out any problem. [If required where you sell: details of an alternative dispute resolution body.]
12. Changes to these terms
We may update these terms. The version shown here when you buy is the one that applies to that purchase.
13. Contact
[CONTACT EMAIL]. Please include your username and order number (shown on your account page).